Shipping policy
Shipping Policy for The Emperor Foods - India (Powered by Cholanadu Sorudaithu Foods India Private Limited)
Order Processing:
- All orders are typically processed within 2 business days of placement.
- During peak periods, processing times may be slightly longer.
Shipping Methods:
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Standard Delivery:Delivered via Local Courier within 3-4 business days to most locations in India.
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Express Delivery:Faster delivery option available for an additional fee, delivered within 2-3 business days.
Shipping Costs:
- Shipping costs are calculated based on the weight and destination of your order at checkout.
- Free Shipping: Orders above Rs.799 qualify for free standard shipping within India.
Delivery Areas:
- We currently ship to most locations across India.
- Please contact us if you have questions about delivery to a specific area.
Order Tracking:
- Once your order is shipped, you will receive a tracking number via email allowing you to monitor its progress on the courier's website.
Important Considerations:
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Remote Areas:Delivery to certain remote areas may take longer and may incur additional charges.
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Customs Duties:For international orders, any customs duties or import taxes are the responsibility of the customer.
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Weather Delays:Severe weather conditions may occasionally cause shipping delays beyond our control. We take our Responsibility from our side!
Lost or Damaged Packages:
- In case of a lost or damaged package, please contact us within 2 days of delivery to initiate a replacement or refund process.
Contact Us:
- For any shipping related inquiries, please contact our customer service at info@theemperorfoods.com or +91 70107 63702 / +91 63815 67834.
